Privacy policy
Sattvic Wellness operated by Apex Kapital ( “We," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sattvicwellness.in, and use our services. By accessing or using our website and services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our products and services. The types of information we may collect include:
a) Personal Information:
We may collect personally identifiable information, including but not limited to:
- Name and contact details (email address, phone number, mailing address)
- Demographic details (age, gender, location)
- Payment and transaction details
- Health and wellness preferences (only if explicitly provided by you)
b) Non-Personal Information:
We may also collect non-identifiable information such as:
- Device and browser details
- IP address and usage data
- Cookies and tracking technologies
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide our services: Processing orders, delivering products, and responding to inquiries.
- To improve user experience: Understanding user preferences and improving our website.
- Marketing and promotions: Sending offers, newsletters, and updates (you may opt out anytime).
- Security and fraud prevention: Protecting against unauthorized access and ensuring compliance with legal obligations.
3. Sharing & Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service providers: With trusted partners who help us operate our website, process payments, or deliver orders.
- Legal compliance: If required by law, to comply with regulations, enforce our policies, or protect our rights.
- Business transfers: In case of mergers, acquisitions, or sale of assets, your information may be transferred.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Analyze website traffic and user behavior
- Improve website functionality
- Personalize content and ads
By using our website, you consent to the use of cookies and tracking technologies for analytics and personalization. You may manage your cookie preferences through our browser settings. However, this may affect certain features of the website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Accessing, correcting, or deleting your information
- Objecting to or restricting certain data processing activities
- Opting out of marketing communications
To exercise your rights, contact us at support@sattvicwellness.in
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services constitutes acceptance of any modifications.
9. Grievance Redressal & Contact Information
If you have any concerns or questions about this Privacy Policy, or if you wish to make a complaint, you may contact us via below:
Phone: +91-8779719704
Email: support@sattvicwellness.in
Time: Mon to Friday (11:00 am to 6:30 pm)
By using our website and services, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, please refrain from using our website or services.
Last updated: 01 June 2025